Privacy Policy

Last updated: December 2024

lusatiqbkp B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lusatiqbkp.life or use our fleet leasing services.

Data Controller

lusatiqbkp B.V. is the data controller responsible for your personal data. Our registered office is located at Nieuwstraat 187, 1399 HL Almere, Flevoland, Netherlands. Registration number: 86531924, VAT number: NL247865319B182.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, and fleet requirements when you contact us through our website forms, email, or phone. We also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies when you visit our website.

How We Use Your Information

We explain how we use your information in this section. We use your personal data to respond to your enquiries about our fleet leasing services, provide quotes and consultation, process lease applications and contracts, manage ongoing customer relationships, send service updates and important communications, improve our website and services, and comply with legal obligations. Our use of your data is based on legitimate business interests, contract performance, legal compliance, and your consent where applicable under GDPR.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: consent (when you voluntarily provide information through forms), contract performance (to provide fleet leasing services), legitimate interests (for business operations and customer service), and legal compliance (to meet regulatory requirements in the Netherlands and EU).

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist in our business operations (such as vehicle suppliers, insurance providers, and IT service providers), legal authorities when required by law, and professional advisors (lawyers, accountants) under confidentiality agreements. All third parties are required to maintain the confidentiality and security of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Customer data is typically retained for the duration of the lease contract plus seven years for legal and tax compliance. Marketing communications data is retained until you opt out. Website analytics data is retained for up to 26 months. After the retention period, we securely delete or anonymise your data.

Your Rights

Under GDPR, you have the following rights regarding your personal data: access (request a copy of your data), rectification (correct inaccurate data), erasure (request deletion of your data), restriction (limit processing of your data), data portability (receive your data in a structured format), objection (object to processing based on legitimate interests), and withdrawal of consent (where processing is based on consent). To exercise these rights, please contact us at privacy@lusatiqbkp.life.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, access controls, regular security assessments, and staff training on data protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy. You can control cookie settings through your browser preferences.

International Data Transfers

As lusatiqbkp operates within the Netherlands and EU, your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following information:

Data Protection Contact

Email: privacy@lusatiqbkp.life

Phone: +31 405934182

Address: lusatiqbkp B.V., Nieuwstraat 187, 1399 HL Almere, Flevoland, Netherlands

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with GDPR. Contact details: Autoriteit Persoonsgegevens, Postbus 93374, 2509 AJ Den Haag, Netherlands. Website: autoriteitpersoonsgegevens.nl

Questions or Concerns?

If you have any questions about how lusatiqbkp handles your personal data or if you wish to exercise any of your rights under GDPR, please don't hesitate to contact us at privacy@lusatiqbkp.life or call us at +31 405934182.